We stand with Ukraine

About the company:

Softermii (https://www.softermii.com/) is an outsourcing/outstaffing company with more than 10 years of experience in web and mobile application development with a team of more than 120 specialists from 6 countries.

We have withstood multiple challenges, such as COVID-19 pandemic and war aggression against Ukraine, we have secured sustainable development processes, saved all our projects and jobs. Even more – we’re constantly growing.     

Every day we add new project to our portfolio in the following areas of expertise:

• Healthcare
• Real estate
• Livestream E-commerce
• Fintech (WealthTech, Capital Trading)
• Real-Time Communications (RTC)

In addition, we develop 2 of our own solutions that help our customers get faster applications for video or audio calls (https://www.softermii.com/solutions/vidrtc) or an application for real estate with 3D visualization

(https://www.softermii.com/solutions/apartmii)

Company’s mission:

Softermii: Succeed Without (L) imitations

We will turn any idea into a valuable product.

Our plans as a company:

We want to move from a regular outsourcing business to an ecosystem of outsourcing, education, and product development companies.

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We’re looking for Fraud & Payments Analyst (iGaming) for our client. 

Our client 

Milliorize (https://www.milliorize.com/) provides end-to-end platforms and services for the iGaming industry. Our focus is on delivering Social Casinos with superior player experiences using gamification, customisation, and cutting-edge tech. Our solutions cater to the specific needs of any iGaming operator, creating an engaging environment for players. We are passionate about the future of iGaming and take pride in providing a competitive edge to our players.

The main product is the B2C product SweepLuxe, a free-to-play social casino. It combines entertainment with a social aspect — events, bonuses, clubs.
The company’s goal is not just to build games, but to create a modern iGaming ecosystem that gives players the best possible experience.

Why we have opened this vacancy: Team extension.

‍Type of cooperation: Full-time. 

Your responsibilities:

• Monitor transactions and user activity to identify potential fraud / Money laundering cases
• investigate flagged accounts and transactions to determine legitimacy
• Checking KYC documents, making sure legitimacy
• Assist with anti-money laundering and KYC procedures
• Oversee payment processing( working on requested reededms ) across multiple payment methods
• cooperate with payment services providers
• Resolving customer payment issues e.g : missind purchases, missing receipts
• Balance fraud prevention with customer experience and satisfaction
• Stay updated on the latest fraud trends and techniques in the industry

You will join as the first team member under the guidance of an experienced Lead.

Our expectations:

• 1.5+ years in payments, withdrawals, and fraud within the iGaming industry.
• Experience working with customer redemptions.
• Experience with KYC tools, e.g., SumSub, Jumio, Veriff.
• Experience working with various PSP providers, e.g., WorldPay, Nuvei, Trustly.
• Bonus points: Experience working with PIQ and/or fraud tools such as SEON or Sift.
• Strong analytical skills with the ability to identify patterns and analyze large amounts of data.
• Excellent problem-solving abilities.
• Strong communication skills, with the ability to clearly present findings and insights.

Who will you have the opportunity to meet during the hiring process (stages): HR screening, Interview with manager, Test Task, Interview with CEO( optional) 

What we can offer you:

• We have stable and highly-functioning processes – everyone has their own role and clear responsibilities, so decisions are made quickly and without unnecessary approvals. 
• You will have enough independence to make decisions that can affect not only the project but also the work of the company.
• We are a team of like-minded experts who create interesting products during working hours and enjoy spending free time together.
• Do you like to learn something new in your profession or do you want to improve your English? We will be happy to pay 50% of the cost of courses/conferences/speaking clubs.
• Do you want an individual development plan? We will form one especially for you + you can count on mentoring from our seniors and leaders.
• Do you have a friend who is currently looking for new job opportunities? Recommend them to us and get a bonus.
• And what if you want to relax? Then we have 21 working days off.
• What if you are feeling bad? You can take 5 sick leaves a year.
• Do you want to volunteer? We will add you to a chat, where we can get a bulletproof vest, buy a pickup truck or send children's drawings to the front.
• And we have the most empathetic HRs (who also volunteers!). So we are ready to support your well-being in various ways.

‍A little more information that you may find useful:

• our adaptation period lasts 3 months, this period of time is enough for us to understand  each other better;
•  there is a performance review after each year of our collaboration where we use a skills map to track your growth;
• we really have no boundaries in the truest sense of the word – we have flexible working day, remote is up to you.

Of course, we have a referral bonus system. So if you have a friend who likes our job opening, you can give us their telegram contact, and we in turn will thank you with a bonus if we start working with them!