QA and BA Office
Project Manager | Business Analyst
Remote
About the company:
Softermii (https://www.softermii.com/) is an outsourcing/outstaffing company with more than 8 years of experience in web and mobile application development with a team of more than 120 specialists from 6 countries.
We have withstood multiple challenges, such as COVID-19 pandemic and war aggression against Ukraine, we have secured sustainable development processes, saved all our projects and jobs. Even more – we’re constantly growing.
Every day we add new project to our portfolio in the following areas of expertise:
- Healthcare
- Real estate
- Livestream E-commerce
- Fintech (WealthTech, Capital Trading)
- Real Time Communications (RTC)
In addition, we develop 2 of our own solutions that help our customers get faster applications for video or audio calls (https://www.softermii.com/solutions/vidrtc) or an application for real estate with 3D visualization
(https://www.softermii.com/solutions/apartmii)
Company’s mission:
Softermii: Succeed Without (L) imitations
We will turn any idea into a valuable product.
Our plans as a company:
We want to move from a regular outsourcing business to an ecosystem of outsourcing, education and product development companies.
Type of cooperation: Full-time/remote
️Your responsibilities will be:
As a Business Analyst:
-Thoroughly understand customer and user needs to offer solutions better than the customer imagined.
- Accept other people's ideas when they are better.
- Understand technical and budgetary constraints to offer feasible solutions.
- Document decisions concisely and clearly.
- Communicate directly with the customer, clarify and formalize requirements.
- Verify requirements with various stakeholders to ensure they meet business needs.
- Develop and communicate clear visions of the products aligned with overall business goals and objectives.
- Create, prioritize, and maintain product backlogs to ensure they reflect the evolving needs of the products.
- Define acceptance criteria and user stories outlining desired outcomes and functionalities of the products.
- Facilitate communication, provide progress updates, gather feedback, and manage expectations to ensure alignment.
- Manage a team of up to 5-7 people, plan tasks and releases.
- Develop realistic and achievable project schedules and constantly monitor their implementation.
- Have a basic understanding of how databases work and are organized.
- Understand the basic principles of technologies and architectures used in the project for effective communication with technical teams.
As a Project Manager:
- Launch new projects, including kick-offs with the client and team, and create a communication plan.
- Transfer project information from the sales office to Heads of Offices.
- Facilitate the determination of team members for projects with Heads of Offices.
- Create job descriptions for new positions.
- Make hiring decisions.
- Train necessary technical and soft skills for the project team.
- Achieve project KPIs.
- Manage the project budget, considering resource costs, obligations, and expense forecasting.
- Understand basic principles of Project Management, including Team Composition, PNL, Time Tracking, and Reporting.
- Solve problems related to the team and customer.
- Effectively respond to changes in project requirements and the business environment.
- Offer new ideas and methods to improve product efficiency and competitiveness.
- Build and maintain relationships with clients.
- Handle customer upsale opportunities.
- Ensure backlogs are refined and updated.
- Monitor project schedules and implementation.
- Provide progress updates and gather feedback to keep everyone on the same page.
Our requirements to you:
- 1.5+ years of experience as PM/BA in an outsourcing company.
- Advanced English level.
As a Business Analyst:
- Experience in building roadmaps, charts, and reports for project visualization and management.
- Data visualization skills to build mockups, wireframes, use case diagrams, prototypes, etc.
- Knowledge and experience with Agile, Scrum, and Kanban methodologies.
- Ability to use project management tools and wiki systems to organize and document information.
- Strong communication skills to interact with various project stakeholders.
- Experience and understanding of pre-sale process.
- Project scope decomposition preparation.
- Project scope estimation.
- Strong experience in User Stories preparation, Acceptance Criteria documentation, and approval with the client.
- Change Requests management.
- Strong understanding of business flows, processes, and purpose.
- Experience in UI/UX design review based on prepared requirements and correction of them.
- Ability to simplify solutions when clients try to bring complex requirements for the project.
- Risk management.
As a Project Manager:
- Launch of a new project: kick-off with the client and team, communication plan, etc.
- Transfer the information about the project (received from the sales office) to Heads of Offices.
- Facilitate the determination of team members for projects with Heads of Offices.
- Creation of job descriptions for new positions.
- Decision-making on hiring.
- Achieving project KPIs.
- Training necessary technical and soft skills for the project team.
- Problem-solving on the project (team, customer).
- Customer upsale.
- Building relationships with clients.
Who will you have the opportunity to meet during the hiring process (stages):
Call, HR, Tech, Final.
What we can offer you:
- We have stable and highly-functioning processes – everyone has their own role and clear responsibilities, so decisions are made quickly and without unnecessary approvals.
- You will have enough independence to make decisions that can affect not only the project but also the work of the company.
- We are a team of like-minded experts who create interesting products during working hours, and enjoy spending free time together.
- Do you like to learn something new in your profession or do you want to improve your English? We will be happy to pay 50% of the cost of courses/conferences/speaking clubs.
- Do you want an individual development plan? We will form one especially for you + you can count on mentoring from our seniors and leaders.
- Do you have a friend who is currently looking for new job opportunities? Recommend them to us and get a bonus.
- And what if you want to relax? Then we have 21 working days off.
- What if you are feeling bad? You can take 5 sick leaves a year.
- Do you want to volunteer? We will add you to a chat, where we can get a bulletproof vest, buy a pickup truck or send children's drawings to the front.
- And we have the most empathetic HRs (who also volunteers!). So we are ready to support your well-being in various ways.
A little more information that you may find useful:
- our adaptation period lasts 3 months, this period of time is enough for us to understand each other better;
- there is a performance review after each year of our collaboration where we use a skills map to track your growth;
- we really have no boundaries in the truest sense of the word – we have flexible working day, remote or office is up to you.
Of course, we have a referral bonus system. So if you have a friend who likes our job opening, you can give us their telegram contact, and we in turn will thank you with a bonus if we start working with them!
Apply now